1. Introduction

These Terms & Conditions govern the use of the Web Solutions Agency website and the services we provide to our clients. They also outline our policies regarding refunds, guarantees, payments and client responsibilities.

By using our website or engaging our services, you agree to comply with all of the terms outlined below.

 

2. Web Solutions Agency Content

All content on our website including text, images, videos, logos, icons, landing pages, blogs, headers, and footers is the intellectual property of Web Solutions Agency.

You may not copy, reproduce, republish, modify or distribute our content on any platform without prior written permission from us. Any unauthorized use will be treated as a violation of copyright, trademark or other applicable laws and may result in legal action.

 

3. Refund Policy

We maintain a fair and transparent refund policy:

• Before Project Start: If you cancel before work begins, we will refund 100% of your payment after deducting transaction fees.
• During Project: If the project is in progress, we will refund the unused portion of your payment after deducting charges for work already completed.
• After 90 Days: Payments made 90 days or more prior to the refund request are non-refundable.
• Request Process: Refund requests must be submitted directly to contact@websolutionsagency.com and will be evaluated on a case-by-case basis.

 

4. 100% Money-Back Guarantee

We offer a 100% money-back guarantee for certain digital marketing projects (e.g., SEO/SMM) if we fail to deliver agreed commitments within the specified timeframe.

• Refund requests must be made within 30 days of project completion.
• Requests made after 30 days will not be eligible for a refund.
• Any transaction fees will also be refunded along with the payment.

 

5. Payment Policy

• All services including SEO, PPC, SMM, Content Marketing, Web Development and Design may be billed on a monthly recurring basis or as per a mutually agreed payment schedule.
• Long-term or complex projects may be billed in installments.
• Invoices must be paid by the due date to avoid delays in service delivery.

 

6. Client Feedback & Approval

• All projects require written approval from the client at key stages.
• If a client fails to respond with feedback within 30 days of request, we reserve the right to close the project and retain applicable payments.

 

7. Disclaimers & Limitations of Liability

Client Websites

We are not liable for damages, penalties, or data loss related to a client’s website. Clients not satisfied with our services may request a refund (as per our refund policy) and discontinue services.

Changes to Client Website

We strongly recommend that clients back up their websites before making changes. Any modifications to design, templates, META tags, or content without notifying us may affect rankings and traffic. We are not responsible for such outcomes.

Search Engine Penalties

We use only white-hat SEO practices in line with search engine guidelines. However, we are not responsible for penalties imposed by search engines.

Web Development

We are not responsible for data theft or security breaches after project delivery. Clients should change login credentials immediately upon project completion.

SEO Work

We are not responsible if search engines remove links or rankings drop due to algorithm updates, third-party actions or hosting/server issues.

 

8. Image Policy

We use legally licensed images in client projects. Clients who require specific paid images will be responsible for covering those costs. We do not use copyrighted material without proper authorization.

 

9. Changes to Terms & Conditions

We may update these Terms & Conditions at any time without prior notice. Updated terms will be posted on our website and it is the client’s responsibility to review them periodically.

 

10. Email & Mobile Phone Policy

Consent & Usage

By providing your email or phone number, you consent to receive communications from Web Solutions Agency, including project updates, newsletters and service notifications.

Charges

Standard carrier charges may apply for SMS communications.

Opt-Out

• Email: Click the “unsubscribe” link in any email.
• SMS: Reply with “STOP” to any message.

Security

We keep your contact details confidential and do not share them with third parties without consent, except as required by law.

 

11. SMS & Email Communication Terms

• Opt-In: You agree to receive SMS/email communications when you provide your contact details and confirm subscription.
• Message Frequency: May vary depending on your project status.
• Opt-Out: Email contact@websolutionsagency.com or use provided unsubscribe options.
• Costs: Standard messaging rates may apply for SMS.
• Privacy: All communications are subject to our Privacy Policy.

 

12. Contact Us

If you have questions about these Terms & Conditions, please contact:

Email: contact@websolutionsagency.com